Casino / App
299tet collects only the account and transaction data we need to run your wallet connection and keep your session secure. This policy explains what we collect, why we collect it, and the choices available to you — access and eligibility depend on your local law and eligible regions.
When you open an account on 299tet, we collect the registration details you submit — your mobile number, email address if provided, and the device identifiers tied to your session. When you connect a mobile wallet such as bKash or Nagad to fund your balance, we record the transaction reference, the amount and the timestamp. We do not store your full bKash or Nagad PIN or password at any point. That credential stays between you and your wallet provider. We also collect standard technical data — browser type, IP address and session tokens — to maintain account continuity across devices. If you switch from mobile to desktop mid-session, that device continuity data is what keeps your balance and account state intact. Transaction records tied to bKash deposits or Nagad transfers are retained as part of your account history. You can view these in the signed-in account area under your transaction log. We keep this data for as long as your account is active and for a reasonable period afterward, as required by the operational obligations of the platform. Jurisdiction and eligible region rules may affect how long certain records are held. Any data handling that involves Rocket or other payment references follows the same collection and retention logic described here.
This policy covers your interactions with 299tet directly — your account, your wallet connections and the content you access through our platform. It does not extend to third-party services you reach from our site, and it does not govern what your mobile wallet provider does with data on their end.
Any data you submit when registering, logging in or updating your account details falls within this policy. This includes your mobile number, session state and any verification steps completed inside your 299tet account.
bKash and Nagad transaction references recorded on our side are covered here. The data your wallet app collects independently — including its own logs and PIN history — is governed by that provider's own privacy terms, not ours.
Cookies and session tokens we set when you browse the lobby, load a game or navigate between sections are within scope. We use this data to maintain your login state and deliver the pages you request from your device.
Links or integrations that take you outside the 299tet platform — including external payment processors, game studio environments or support tools hosted elsewhere — operate under their own data policies. We are not responsible for how those services handle your information.
Your account data is not locked away. If you want to see what we hold on your account — your registration details, your bKash or Nagad transaction history, your session records — open the signed-in account area and check the transaction log and account settings sections directly. Most of what we store about you is visible there without needing to contact support. If something is recorded incorrectly — a wrong mobile number, an outdated email address — you can update it through the account settings fields. For corrections that cannot be made self-service, raise the issue through our support route and we will update the record once we can verify the change is yours to make. If you have a question about how a specific data point is being used, or you want to request that certain records be reviewed, contact us through the published support channel. Eligibility for data requests may depend on your local law and the eligible region your account falls under.
Open the transaction log in your signed-in account to see your deposit history, including bKash and Nagad references, alongside your session and registration data.
Account settings fields let you update your mobile number and contact details directly. For records you cannot edit yourself, contact support with the correct information and your account identifier.
If you are unsure why a particular piece of data was collected or how it is being used, contact us through the published support route and we will respond with a clear explanation tied to this policy.
Where your local law gives you the right to request deletion or restriction of certain records, submit that request via support. We will assess it against our operational retention obligations and the rules for your eligible region.
If this policy raises a question you cannot answer by checking your account directly, reach out through the contact routes published on the 299tet site. We handle data queries through the same support channels used for account and wallet questions — no separate privacy desk is required.
Open the chat widget from any page on the site. Use this for account data questions, transaction record queries or requests to correct a detail. Availability is shown inside the widget when you open it.
Send your data or privacy query to the support email address listed on the Contact page of the site. Include your registered mobile number so we can locate your account record without delay.
The Help section of the site covers common account and data questions. Check there first — many queries about what we store and how to access your records are answered without needing to contact the team directly.
We keep data handling straightforward because the account-to-wallet path only works if you can rely on what happens to your information. Here is what we do consistently across account data, cookies, security and retention.
We set session cookies to keep your login active across page loads and to remember your device when you return. These are functional, not used to build advertising profiles. You can clear them through your browser settings at any time, though doing so will end your current session.
Your account is protected by the login credentials you set. We do not store your bKash or Nagad wallet PIN. If you believe your account has been accessed without your knowledge, contact support immediately through the live chat or email route listed on site.
Transaction records — including bKash and Nagad deposit references — are kept for as long as your account is active and for a period afterward consistent with our operational obligations. When an account is closed, we follow the retention rules that apply to your eligible region.
When this policy changes in a material way, we will note the update date at the top of the page. Continuing to use your account after a policy update means you have had the opportunity to read the revised terms. We do not notify individual accounts by default for minor wording edits.
These are the questions we hear most from account holders about how 299tet handles their data. If your question is not here, use the support route listed above.
No. We record the transaction reference, amount and timestamp when a bKash or Nagad payment is made, but your wallet PIN or password is never passed to us. That credential stays entirely within your wallet app and its own provider system.
Open your signed-in account and check the transaction log and account settings sections. Your registration details, deposit history and session records are visible there. If you expect to see something that is not showing, contact support with your account mobile number.
You can submit a data review or deletion request through the support email listed on site. Whether we can fully delete records depends on our operational retention obligations and the rules that apply to your eligible region under local law. We will explain what is and is not possible when we respond.
No. This policy covers data that 299tet collects on our platform. Your wallet provider — bKash, Nagad, Rocket — operates under its own privacy terms for data it collects inside its own app. We are not responsible for how those services handle your information.
When your account is closed, we retain transaction and registration records for a period consistent with our operational obligations and the requirements that apply to your eligible region. After that retention period, records are removed from active storage in line with this policy.
We update the revision date at the top of this page whenever a material change is made. Check back here if you want to see the current version. Continuing to use your account after a policy revision indicates you have had the chance to review the updated terms.