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These terms set out the rules that apply when you open an account with 299tet and use any part of the platform — from funding your wallet via bKash or Nagad to accessing the lobby. Access and eligibility depend on your local law and the eligible regions we serve.
When you create an account on 299tet, you enter into an agreement with us that covers every action you take on the platform. That includes depositing funds through bKash or Nagad, placing activity in the lobby, reviewing your transaction history, and contacting support. These terms are not a formality — they define what we can do for you and what we expect from you in return. Eligibility is not universal. Whether you can hold an account and use the platform depends on the laws of your location and the regions we currently serve. If local law restricts or prohibits this type of platform, these terms do not override that. It is your responsibility to check your local rules before opening an account. We may update these terms when our services change or when legal requirements shift. When that happens, we will post the revised version here. Continuing to use the platform after a change means you accept the updated terms. If you disagree with any revision, the right step is to stop using the platform and contact support to close your account. Your transaction records remain accessible through your account history regardless of any policy update.
Funds added via bKash are subject to these terms from the moment the transaction is confirmed in your account record.
Nagad transactions follow the same account rules. Your deposit history is visible in the account panel after each confirmed transfer.
Rocket is a supported wallet channel. All Rocket transactions are logged in your account and fall within the scope of these terms.
Access depends on your local law and the regions we serve. We do not determine local legal status on your behalf — that check is yours to make.
Not everything connected to your experience on 299tet falls under these terms equally. Understanding the boundary helps you know where our obligations begin and where third-party rules take over. Your account access, your wallet transactions, and the content we publish on this platform are all within scope. Third-party services — including the payment networks that process your bKash or Nagad transfer — operate under their own terms.
Creating, using, and closing your 299tet account is fully within scope. Login credentials, session behaviour, and account-level decisions are all governed here.
Deposits and withdrawals processed through your account — including those made via bKash, Nagad, or Rocket — are covered by these terms from initiation to record confirmation.
The games, lobby pages, and information we publish on 299tet are our content. How we present it and what you can do with it is governed by these terms.
bKash, Nagad, and Rocket are independent payment networks. Their own terms apply to how they process your transfer. We are not responsible for their policies or service availability.
These terms are not only obligations — they also give you concrete actions you can take. You have the right to review your full transaction history at any time through the account panel. Every bKash deposit, Nagad transfer, and lobby activity is logged there. If you spot an error in your account details — name, contact information, or wallet record — you can request a correction through the support channel. We will verify the request and update the record where the change is valid. If you have a question about how a specific term applies to your account, you can raise it directly with our support team. We will respond through the same channel you used to contact us. You also have the right to request account closure. Submitting that request through support starts the process; any confirmed balance at the time of closure is handled according to the withdrawal steps shown in your account.
Open the account panel to see your full deposit and activity history. Every confirmed bKash, Nagad, or Rocket transaction appears there with a timestamp.
If your information is wrong, contact support with the correct details. We verify and update records where the change is valid and supported by your account data.
Any question about how these terms apply to your specific account can be sent to support. We respond through the channel you used to reach us.
You can ask us to close your account at any time. Submit the request through support and follow the withdrawal steps shown in your account to handle any remaining balance.
If you have a question about these terms, a transaction record, or your account status, the routes below are the ones we actively monitor. Use the channel that suits your situation — live chat for quick account questions, email for detailed requests that need a written record.
Open the chat widget from any page on 299tet to ask about your account, a transaction, or a term you want clarified.
Send a detailed query to our support address for requests that need a written record — account corrections, closure requests, or policy questions.
The help section inside your account lists common questions about terms, wallet use, and transaction records. Check there first for quick answers.
We take the handling of your account data seriously. Here is how we approach the areas that matter most under these terms — from how long we keep records to how you can ask us to change something.
We collect only the account and transaction data needed to run your account and comply with applicable requirements. Your bKash and Nagad transaction records are stored securely and accessible to you through the account panel.
We use cookies to keep your session active and to remember your account preferences. You can manage cookie settings through your browser. Disabling certain cookies may affect how the platform functions.
Your account is protected by the login credentials you set. We do not ask for your password through chat or email. If you suspect unauthorised access, contact support immediately through live chat.
To request a correction to your account data or to ask how your information is used, contact support with your account details. We handle these requests through the same support channels listed on this page.
These are the questions we hear most often about how the terms work, what they cover, and what you can do if something is unclear.
Yes. Any deposit you make through bKash or Nagad is covered by these terms from the moment it is confirmed in your account record. The payment network itself — bKash or Nagad — operates under its own separate terms for the transfer side of the transaction.
Access depends on your local law and the regions we currently serve. We do not determine your legal eligibility on your behalf. Check the rules that apply in your location before opening or continuing to use an account.
We retain transaction and account records for the period required by applicable rules. After that retention period, data is handled according to our standard data practices. Contact support if you want details about what is kept and for how long.
Contact support through live chat or email with the correct details and your information. We verify the request against your account record and update it where the change is valid. We cannot update details that conflict with your verified account data.
If we update these terms and you do not agree with the changes, stop using the platform and contact support to request account closure. Any confirmed balance at the time of closure is handled through the withdrawal steps shown in your account panel.
Open the account panel after logging in. Every confirmed deposit and activity record — including bKash, Nagad, and Rocket transactions — is listed there with a timestamp. If a transaction is missing or looks wrong, raise it with support through live chat or email.